Privacy Policy

Effective date: 04 October 2023

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This privacy policy has been compiled to better serve those who are concerned with how their 'Personal Data' (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personal Data in accordance with our website.

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WHO IS THE DATA CONTROLLER?

Company name: Emotech LTD

Business address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ

Contact email: info@emotech.co

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HOW TO CONTACT US?

Should you have any queries concerning your personal data, you can contact us at:

Business postal address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ

Business contact email: info@emotech.co

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WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU?

When you sign up for our Services and make payment, we collect your personal data such as your name, surname, email, business you work for, and your financial information.

Financial information includes billing address, card number, CVV number, account details, and expiry date.

When you upload content(Video, audio, text) that contains personal data to our platform, we use your content and any personal data therein to carry out data analytics activities and to analyze and improve our services, our website, and their features.

When you visit our website, we collect various personal data by using analytics & marketing cookies such as your IP address, the previous page you visited, your geographical location, your device information, and information about how you browse through our website and use our services.

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HOW DO WE COLLECT YOUR PERSONAL DATA?

Data you voluntarily provided to us

When you sign up on our platform, when you make a payment, or when you contact us for any queries, you voluntarily disclose your personal data to us.

Data we automatically collect about you

When you visit our website, when you upload content that contains personal data, we automatically collect personal data by using tools and technologies such as cookies.

For more detailed information, please visit our Cookies Policy.

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PURPOSES FOR THE COLLECTION OF YOUR PERSONAL DATA AND LEGAL BASES WE RELY ON

Categories of personal data	Purposes	Legal basis
Name, email address, financial information, business you are affiliated with	To complete the sign-up process so you can use our services and make payment to subscribe to our services	Contractual necessity
The content you upload on our platform such as videos, audio, text, and any input you provide.	For internal research, to produce research reports, to analyze and improve our website, platform, and services, and to develop new technologies	Legitimate interests under Article 6.1.f of the EU and the UK GDPR
Information about how you browse through our website and platform, pages and content you view, your IP address, referral page that brought you to our website Information about your device such as device model and screen size, browsing language, and browser settings.	To analyze how our users interact with our platform so we can enhance user experience on our platform and website	Consent
All personal data we collect and process	To ensure and maintain the security of our website To prevent fraud	Legitimate interests
All personal data we collect and process	To comply with applicable laws and regulations	Legal obligation
Business email address Personal email address	To send promotional emails about our services	Legitimate interests
We collect data by using marketing and targeting cookies. Data we collect includes a unique user identifiers, your behavior across different websites, how you interact with our website, and information about your interaction with our Platform, Services, and their functions, including our chatbot	To serve you more personalized ads, to track you across different websites and platforms, to measure performance of our ads	Consent

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INTERNATIONAL DATA TRANSFERS

When we transfer your personal data abroad to a third country that does not have adequacy status, we comply with both the UK and the EU General Data Protection Regulation.

We rely on Standard Contractual clauses under Article 46 of the UK and the EU GDPR to lawfully transfer your personal data abroad.

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COLLECTION AND PROCESSING OF YOUR PERSONAL DATA BY STRIPE

When you make a payment to subscribe to our Services, we use Stripe to process your payment. If you want to learn more about what categories of personal data Stripe may collect and how it may use your personal data for its own purposes as a data controller, please refer to the following two pages:

https://stripe.com/en-gb/privacy#1-personal-data-that-we-collect-and-how-we-use-and-share-it

https://stripe.com/en-gb/legal/privacy-center#end-customers

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DISCLOSURE OF YOUR PERSONAL DATA TO THIRD PARTIES

When we collect and process your personal data, we use third-party service providers. For instance, we use Stripe to process payments and we use Google Analytics to analyze user data.

In Annex I to this Privacy Policy, you can see the list of third-party service providers and tools we use.

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WHAT ARE YOUR RIGHTS CONCERNING YOUR PERSONAL DATA?

Under the UK GDPR, you are entitled to exercise the following rights in relation to your personal data:

Right of Access and right to be informed ‍
Right to Rectification
Right to Restriction
Right to Object
Right to Be Forgotten
Right to Data Portability

For more information about your rights, please visit the ICO’s Website for further Guidance:https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/individual-rights/individual-rights/

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HOW TO EXERCISE YOUR DATA SUBJECT RIGHTS

You can submit a request to us in one of the following methods:

Application by post: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ‍
Application via email: info@emotech.co

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HOW TO FILE A COMPLAINT WITH THE SUPERVISORY AUTHORITY

If you wish to submit an official complaint to the Data Protection Authority in relation to the collection and use of your personal data, you can resort to one of the following ways:

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The ICO’s postal address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

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ICO Helpline number:

0303 123 1113

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ICO website:

https://www.ico.org.uk

For country-specific information about how you can submit a formal complaint, you may refer to the following directory to contact the relevant supervisory authority:

https://iapp.org/resources/global-privacy-directory/

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ANNEX I

Google Analytics

Hotjar

Stripe

Hubspot

OpenAI

Microsoft Azure

Amazon AWS